CANCELLATION POLICY

Effective Date: June 22, 2026
Last Updated: June 22, 2026

This Cancellation Policy governs the cancellation of subscriptions and services provided by CRAVICZO LLC (“Company,” “we,” “our,” or “us”).

By subscribing to or using the Services, Merchant agrees to this Cancellation Policy.

1. MONTH-TO-MONTH SERVICES

Unless otherwise stated in writing, all Services are provided on a month-to-month basis.

Either party may terminate the Services in accordance with this Policy.

Cancellation of Services does not relieve Merchant of any outstanding financial obligations accrued prior to termination.

2. CANCELLATION REQUESTS

Cancellation requests must be submitted in writing.

Acceptable methods include:

  • Email;
  • Written correspondence;
  • Company-approved electronic communication.

Verbal cancellation requests shall not be considered valid.

Cancellation requests should include:

  • Business name;
  • Merchant name;
  • Email address on file;
  • Effective date requested.

3. THIRTY (30) DAY NOTICE REQUIREMENT

Merchant may terminate Services by providing at least thirty (30) days’ prior written notice.

The notice period begins upon receipt by Company.

Services shall remain active during the notice period unless otherwise agreed.

Merchant remains responsible for all charges incurred during the notice period.

4. NO PRORATED REFUNDS

Subscription fees are billed in advance.

Cancellation shall prevent future recurring charges but shall not entitle Merchant to:

  • Partial refunds;
  • Prorated refunds;
  • Refunds for unused time;
  • Refunds for lack of use.

Except where required by applicable law, all payments are non-refundable.

5. EFFECT OF TERMINATION

Upon termination:

  • Access to the Platform may be disabled;
  • Hosting services may cease;
  • QR menus may become unavailable;
  • Customer engagement tools may be disabled;
  • Support obligations may terminate;
  • Company may archive or delete information after a reasonable period.

Merchant is responsible for downloading or preserving any information prior to termination.

Company shall have no obligation to maintain archived data indefinitely.

6. COMPANY TERMINATION RIGHTS

Company may suspend or terminate Services immediately in the event of:

  • Nonpayment;
  • Fraud;
  • Illegal activities;
  • Violations of the Service Agreement;
  • Abuse toward Company personnel;
  • Security concerns;
  • Unauthorized use of the Platform;
  • Misuse of Company intellectual property.

Termination under this section shall not entitle Merchant to a refund.

7. ABANDONED ACCOUNTS

Accounts with delinquent balances or prolonged inactivity may be deemed abandoned.

Company reserves the right to:

  • Suspend Services;
  • Remove hosted content;
  • Delete inactive accounts;
  • Recover outstanding balances.

8. DOMAIN NAMES AND THIRD-PARTY SERVICES

Certain third-party services, domains, hosting providers, or software subscriptions may be subject to separate terms and conditions.

Company shall not be responsible for:

  • Third-party cancellation fees;
  • Domain transfer delays;
  • Third-party interruptions;
  • Third-party service limitations.

Merchant acknowledges that certain third-party costs may remain non-refundable.

9. REACTIVATION

If Merchant wishes to resume Services after cancellation, Company may require:

  • Payment of outstanding balances;
  • New setup fees;
  • Reconfiguration fees;
  • Updated onboarding materials.

Company reserves the right to decline reactivation requests.

10. CHARGEBACKS AFTER CANCELLATION

Initiating a chargeback after receiving Services or after a valid subscription period may constitute a breach of the Service Agreement.

Company reserves all rights to:

  • Contest chargebacks;
  • Seek reimbursement;
  • Recover collection costs;
  • Recover attorney fees where permitted by law.

11. MODIFICATIONS

Company reserves the right to modify this Cancellation Policy at any time.

Any modifications shall become effective upon posting.

Continued use of the Services constitutes acceptance of revised terms.

12. CONTACT INFORMATION

CRAVICZO LLC


Mailing Address
322 48th St Apt 2
 Union City, NJ 07087
 United States

Email: support@craviczo.com

Website: www.craviczo.com

ACKNOWLEDGEMENT

By subscribing to or using the Services, Merchant acknowledges that Merchant has read, understood, and agreed to this Cancellation Policy.

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