ACCEPTABLE USE POLICY
Effective Date: June 22, 2026
Last Updated: June 22, 2026
Helping Restaurants Modernize Their Digital Presence
CRAVICZO LLC provides digital menu solutions, QR technology, menu design, hosting, customer engagement tools, and related services for restaurants and food service businesses.
Our team is committed to delivering responsive support and maintaining reliable service for our merchants.
COMPANY INFORMATION
Legal Name:
CRAVICZO LLC
Mailing Address
322 48th St Apt 2
Union City, NJ 07087
United States
Email: support@craviczo.com
Website: www.craviczo.com
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM Eastern Time
Saturday- Sunday
Closed
SERVICES
CRAVICZO currently provides:
Digital QR Menus
Interactive menus optimized for smartphones and tablets.
Menu Design and Setup
Professional menu configuration and customization.
Hosting Services
Secure cloud hosting and platform access.
Customer Engagement Tools
Tools designed to improve customer interaction and encourage online reviews.
AI-Assisted Content
Optional menu descriptions, translations, nutritional information, and allergen information.
Ongoing Updates and Support
Continuous maintenance and customer assistance.
TECHNICAL SUPPORT
For technical assistance, account questions, billing inquiries, or general support, please contact:
support@craviczo.com
Our team strives to respond to inquiries within one (1) business day.
BILLING INQUIRIES
Questions regarding:
- Invoices;
- Subscription fees;
- Account changes;
- Cancellation requests;
- Refund requests;
may be directed to: support@craviczo.com
BUSINESS HOURS
Although our website remains available twenty-four (24) hours per day, customer support services are available during normal business hours.
Response times may vary during weekends and holidays.
SERVICE AVAILABILITY
CRAVICZO uses commercially reasonable efforts to maintain platform availability and provide uninterrupted service.
Temporary interruptions may occur due to:
- Scheduled maintenance;
- Software updates;
- Hosting provider outages;
- Internet disruptions;
- Events beyond our reasonable control.
LEGAL NOTICES
Official legal notices should be sent to:
CRAVICZO LLC
322 48th St Apt 2
Union City, NJ 07087
United States
Email: support@craviczo.com
SOCIAL MEDIA
Follow us for updates and announcements:
Instagram: @craviczo
Facebook: CRAVICZO
Website: www.craviczo.com
RESPONSE TIMES
General inquiries: Within one (1) business day.
Billing inquiries: Within one (1) to three (3) business days.
Technical support: Within one (1) business day.
ACKNOWLEDGEMENT
By contacting Company or using the Services, users acknowledge that response times are estimates only and do not constitute guarantees.